Bata, the iconic footwear brand has partnered with Capillary Technologies, a leading omnichannel retail solutions enabler, to introduce a revamped digital membership club for their loyal customers, BATA Club. Kicking off on 14 September, BATA Club members can enjoy an even more engaging shopping experience and an easier way to earn and redeem rewards, with the most rewarding club in Singapore.
Designed exclusively for Bata’s loyal customers, BATA Club has one of the most generous loyalty programmes in terms of benefits. The mobile and email-based loyalty programme no longer uses points-based systems, rather, it offers a much easier way for customers to earn and redeem rewards. Reworked with Capillary’s proprietary solutions like loyalty management, data analytics, insight generation and campaign automation, the membership will also offer experiential benefits where members can enjoy access to exclusive previews and reward elements at different milestones in their shopping experience.
Based on one’s annual spend, BATA Club members are automatically enrolled into one of the three membership tier levels: Silver, Gold or Platinum. BATA Club members will be automatically upgraded when their annual spend at Bata increases.
To facilitate the registration of the BATA Club membership, Bata has introduced the ‘Missed Call Campaign” initiative offering customers the simplest call to action by giving a missed call to a unique number (+65 3159 3074) at anytime, anywhere. Customers will receive instant offers, updates and a registration link for the BATA Club membership via an SMS. Customers can also register for the BATA Club membership via Bata’s website or at any of the Bata stores islandwide. BATA Club is open to all individuals, residents and non-residents of Singapore aged 18 years and above at the time of application. The programme is limited to Bata stores in Singapore only.
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