Grab Unveils 13 New AI-Powered Features at GrabX 2026, Positioning Itself as Southeast Asia’s “Intelligent Everyday Guide”

Grab is accelerating its transformation into Southeast Asia’s go-to intelligent superapp with the launch of 13 AI-powered experiences at GrabX 2026, its annual product showcase. The new features aim to simplify daily life, enhance travel, and empower small businesses, all powered by insights drawn from 20 billion rides and orders through the Grab Intelligence Layer.

Smarter Everyday Living: AI for Local Life

Grab’s newest tools help users cut through daily decision-making and navigate city life with less stress.

Group Ride

A smarter way for up to four riders to share a vehicle, saving up to 40% compared to riding solo. Grab’s AI sequences pickups for maximum efficiency and calculates individual fares based on distance, traffic conditions and travel time. An upcoming Waiting Room feature will let riders track each other and the vehicle in real time.

Grab More

Craving different meals from different places? Grab More allows users to add a second nearby merchant to the same delivery, with no extra delivery fee, no minimum order and no small order fee. AI ensures both orders arrive together.

Grab AI Assistant

Your new personal AI concierge. Ask it to plan a team dinner, find restaurants based on dietary needs, or even build a complete shopping cart from a photo, voice note or text list using the Grab Shopping Agent. It combines leading AI models with Grab’s deep user insights to reduce daily mental load.

GrabMaps for Consumers

More than just directions, a full trip planning tool.
Key features include:

• Calendar-integrated Journey Planner
• Real-time parking availability, EV chargers and public transport schedules
• Indoor mall navigation
• Custom Voice for personalised turn-by-turn guidance

Cash Loan

Accessible, responsible credit for users with limited financial history. AI underwriting offers instant decisions and customisable repayment plans, all within the Grab app.

Effortless Travel: End-to-End Support Across Borders

Grab is expanding its role beyond ride-hailing to deliver a smoother airport-to-city travel journey.

Personalised Travel Experience

Centralises everything a traveller needs:

• Passport and check-in reminders
• Gate changes and departure updates
• Travel checklists for essentials
• Indoor airport navigation to baggage belts and pickup points

GrabStays

A seamless hotel booking service offering competitive last-minute rates through partner Nuitee. Users earn GrabCoins and enjoy one-tap booking with pre-filled details.

Discover by Grab

A new community-driven food discovery platform. AI surfaces personalised recommendations, while users can book tables, redeem DineOut deals, order delivery, or get a ride — all in a single flow.

GrabPay for Travel

Pay across Southeast Asia using your existing saved cards. No new e-wallets, no top-ups, and no leftover foreign balances.

AI Tools for SME and Driver Empowerment

Grab’s Intelligence Layer is now stepping into the physical world, giving merchants and drivers enterprise-grade AI tools.

Virtual Store Manager

Transforms CCTV systems into a smart operations hub.
Monitors:

• Hygiene standards
• Store hours
• Foot traffic and queue lengths
• Staff levels
  Sends real-time alerts and insights automatically.

Cloud Printer

Automates order handling between counters and kitchens. Auto-prints new orders, triggers pickup alerts, and pauses the store if no activity is detected.

Tap to Pay

Turns any GrabMerchant-enabled smartphone into a contactless payment terminal — no extra hardware needed.

Driver AI Assistant

A smart, speakable companion offering policy guidance, task assistance and real-time driving tips to help drivers earn more efficiently.

Early Access Programme Milestone

The Grab Early Access Programme has grown to 200,000 users, contributing over 4,000 product improvements. A new “shake and share” feedback tool lets testers instantly send bug reports or feedback simply by shaking their phones.

Rollout of the new AI-powered experiences will vary by country, depending on regulatory approvals and partner readiness. Grab says names, fees and capabilities may also differ by market.