Xiaomi Elevates Customer Experience with Service Centre Relocation and New Authorised Store Opening

Xiaomi announces two major initiatives aimed at enhancing customer support and accessibility across its product verticals. The relocation of its Service Centre to Lavender and the opening of its ninth Authorised Store in Parkway Parade mark significant milestones in Xiaomi’s commitment to providing modern convenience and unparalleled service to its customers.

Xiaomi Exclusive Service Centre Singapore

Xiaomi has relocated its Service Centre from Funan Mall to 229 Lavender Street, nestled within eclectic heritage shophouses. The new Exclusive Service Centre, the only official Xiaomi Exclusive Service Centre in Singapore, offers an expanded space designed to provide greater convenience and comfort for walk-in customers.

With more spacious waiting areas and easy access via public transport (nearest MRT stations: Bendemeer and Lavender) and car, customers can now enjoy a seamless service experience. The centre also features an entrance located next to the main road, facilitating the drop-off and pick-up of larger AIoT products.

Technical support is available across all Xiaomi smartphones, AIoT, smart home, and lifestyle products purchased in Singapore, ensuring comprehensive assistance for customers’ diverse needs.

Xiaomi’s 9th Authorised Store Opens in Parkway Parade

On April 26, 2024, Xiaomi inaugurates its latest Authorised Store in Parkway Parade, one of Singapore’s pioneering suburban malls in Marine Parade. This marks the ninth store locally, further expanding Xiaomi’s footprint in Singapore’s retail landscape.

At the Parkway Parade store, consumers can explore an extensive array of AIoT (Artificial Intelligence of Things) products and accompanying accessories. Additionally, Xiaomi’s latest smartphones, seamlessly integrated with its ecosystem of smart home and lifestyle products, will be available for customers to experience firsthand.

To celebrate the store’s grand opening, customers can enjoy exclusive discounts and attractive promotions throughout the opening weekend from April 26 to April 28, 2024.

The first 10 customers will have the opportunity to purchase the Mi TV Q1 75” at SGD 1699, a remarkable 37% discount from the RRP of SGD 2699. Moreover, these lucky customers will receive a complimentary Nintendo Switch, available on a first-come, first-served basis, while stocks last.

Other Promotions include:

Experience the future of customer support and explore Xiaomi’s latest innovations at the Lavender Service Centre and Parkway Parade Authorised Store.