CapitaVoucher to go fully digital from 1 July 2023; existing physical CapitaVoucher will be converted to STAR$

As part of its ongoing digitalisation efforts, CapitaLand is taking its shopping voucher, CapitaVoucher, fully digital.

From 1 July 2023, physical CapitaVoucher will no longer be accepted as a mode of payment at retailers across participating properties. This will be fully replaced by CapitaLand’s existing digital shopping voucher programme eCapitaVoucher, which is available through the CapitaStar app.

Consumers who currently hold physical CapitaVoucher are encouraged to use them by 30 June 2023 at the 16 participating CapitaLand malls.

Those who are unable to utilise their physical CapitaVoucher by 30 June 2023 can convert them to STAR$ at an equivalent value from 2 May 2023 to 30 September 2023. The STAR$ can be used to exchange for eCapitaVoucher, merchant deals or carpark redemption vouchers on the CapitaStar app.

You can convert your physical CapitaVoucher to STAR$ at the customer service counters at 11 selected CapitaLand malls – Bedok Mall, Bugis Junction, IMM Building, JCube, ION Orchard, Junction 8, Lot One Shoppers’ Mall, Tampines Mall, Raffles City Singapore, SingPost Centre and Westgate.

To participate in the conversion exercise, you will need to bring along your valid physical CapitaVoucher, have a CapitaStar membership account and download the CapitaStar app on their mobile device. All STAR$ issued from the conversion exercise will have a fixed expiry date on 30 June 2024.

eCapitaVoucher can be purchased or exchanged with STAR$ earned on purchases made at participating stores on the CapitaStar app. It can be also purchased by corporate customers via the eCapitaVoucher Corporate Portal, which supports corporate customers making one-time purchases, or eCapitaVoucher Partner Portal for those making recurring purchases.