Deliveroo introduces additional support initiatives to help its customers, riders and restaurant partners tide through Singapore’s Phase Two (Heightened Alert) period.
With more Singaporeans staying home amid tightened COVID-19 restrictions, Deliveroo will offer a one-month free trial of Deliveroo Plus, its subscription membership plan, to ease the financial strain on Singaporeans who are now more reliant on food delivery.
The one-month free trial for new Deliveroo Plus subscribers will be available later this week, while existing Deliveroo Plus customers can enjoy unlimited free delivery on orders above $18 and exclusive discounts from well-loved restaurants islandwide, making food delivery more affordable for families to order in meals and groceries to their doorsteps.
Deliveroo has also rolled out additional restaurant support measures to mitigate the impact of the dine-in ban on its restaurant partners. These initiatives will run throughout Phase Two (Heightened Alert):
- 20% off orders above $20 (capped at $5) from over 300 new-to-Deliveroo small and medium-sized restaurants islandwide from 24 May.
- Weekday Tea Time Deals (2 PM – 6 PM) – Customers can enjoy a 20% discount on orders above $20, capped at $6. Participating brands include:
- Krispy Kreme
- Shihlin Street Snacks
- Boost Juice Bar
- Ji De Chi
- Pezzo
- KOI THÉ
- Pezzo
- Tuk Tuk Cha
- Kuriya Japanese Mart
- Weekday Dinner Deals (6 PM – 9 PM) – Customers can enjoy a 15% discount on orders above $30, capped at $5. Participating brands include:
- A-One Claypot House
- Kimly Seafood
- Popeyes
- Swensen’s
- The Daily Cut
- 15% off orders above $18 (capped at $3) from over 2,000 local small and medium-sized businesses from 7 June.
- Up to 15% off orders from well-loved brands, such as Three Buns and Limoncello Pizza & Grill, located in Singapore’s Central Business District (CBD) to help alleviate the impact of falling footfall as more Singaporeans work from home.
In-app tipping function to support local restaurants
Deliveroo customers can also show support for their favourite restaurants during the dine-in ban through Deliveroo’s in-app tipping function, with Deliveroo matching the first 10,000 customer tips until 13 June.
Introduced at the start of Singapore’s circuit breaker period (May 2020), the in-app tipping function allows customers to nominate a tip to restaurants by either rounding up or adding an extra amount to their order by nominating a tip amount to add to their bill.
The entirety of the tip goes directly to the restaurant and is not subject to any commission.
