Grab announces the launch of four new services – Hotels booking, on-demand Videos streaming, Tickets purchasing, and Trip Planner that enables Grab users to plan their multimodal trips in real-time, in Singapore.
The four new services will be progressively rolled out in Singapore from today and be available to all users by June 2019.
With the new ‘Hotels’ booking service, Grab users can book hotels and other accommodation from Agoda, and soon, Booking.com directly from the Grab app. Grab has started to roll out ‘Hotels’ to select Grab users in Singapore, which will be available to all users in May.
Currently, Grab’s Platinum, Gold and Silver users can redeem vouchers to get up to S$20 off hotels booked through Agoda, when spending a minimum of S$200. Grab Platinum users can also gain access to Booking.com’s Genius programme and enjoy 10% discounts and other benefits.
More features and benefits will be added to the ‘Hotels’ service throughout the year. Grab users will get free travel personal accident, flight delay insurance with each hotel booking, special ride offers, and enjoy seamless payments through GrabPay and earn GrabRewards points with every transaction later this year.
Grab will be offering online video content through the app in partnership with HOOQ. Grab users in Singapore can now enjoy over 8,000 hours of on-demand streaming of Hollywood blockbusters, regional favourites, and free-to-air content directly through the app.
Starting in May 2019, all Grab users in Singapore get to enjoy two months of free HOOQ content when they subscribe via their Grab app and will enjoy a discounted rate of S$7.98/month thereafter, seamlessly payable with GrabPay.
Grab’s new ‘Tickets’ service, which will be rolled out by June 2019 in partnership with BookMyShow, gives users a faster and simpler way to buy movie tickets and in the future, tickets to other events online.
Grab users in Singapore will be able to search, compare, and purchase tickets from some of the leading cinema chains in the country including Cathay Cineplexes and Carnival. Users don’t have to create a new account and will be able to pay with GrabPay, while earning GrabRewards points with every transaction.
The new Trip Planner service will enable Grab users to plan their transit journey with real-time public transportation information and end-to-end directions right in the Grab app.
Once a user enters their destination via Trip Planner, they will be able to view all available public transit travel options, along with real-time departure and arrival times. They will also receive directions or recommendations of first-mile-last-mile transportation options such as GrabShare or GrabTaxi to and from the public transit that they can book right away.
The Trip Planner feature is available to all Grab users in Singapore today.
500 GrabPlatform partners by the end of the year
GrabPlatform is a suite of APIs that give partners access to components of Grab’s technology including transport, logistics, payments, user authentication, messaging, insights and mapping. With GrabPlatform, partners can either:
- Integrate Grab into their services. For example, online sellers can accept GrabPay as a mobile wallet on their website or platform; partners like hotels, airlines and hospitals can provide on-demand rides to their clients by embedding Grab’s booking experience directly into their own apps; social sellers can integrate GrabExpress into their app or website as a delivery method; and partners can choose to allow users to log into their app/website using their Grab account.
- Integrate their services into Grab. For example, partners can expand their reach by bringing their services directly into the Grab app. Grab’s partnership with Booking Holdings for ‘Hotels’, HOOQ for ‘Videos’ and BookMyShow for ‘Tickets.’
The introduction of the services follows closely on Grab’s announcement of the integration of GrabFood into the main app last week, building towards its vision of being Southeast Asia’s everyday super app offering users a frictionless experience with one platform offering.