Lalamove has launched a new vehicle towing service in Singapore, marking a significant step towards digitalising the traditional towing industry. By leveraging its proven technology, Lalamove now offers an instant, transparent vehicle relocation service with real-time tracking, starting with motorcycle towing.
Seamless and Transparent Towing Services
Lalamove’s integration of conventional towing services into its platform ensures a hassle-free experience for users. Partner towing companies, thoroughly vetted by Lalamove, provide the services, ensuring reliability and peace of mind. From booking to vehicle drop-off, users have full visibility of their towing journey through the Lalamove app.
Key Features of Lalamove’s Towing Service
- Easy Booking: Users can pinpoint pick-up and drop-off locations, receive instant quotes, and choose preferred payment options via the Lalamove mobile app.
- Real-Time Tracking: Users can track the assigned tow truck’s location and monitor the towing progress until the vehicle reaches the designated drop-off location.
- Direct Communication: Throughout the process, users can contact the towing operator assigned to their order through the app.
- Comprehensive Receipts: Upon completion, users receive a detailed receipt with all pertinent information, including pick-up and drop-off locations, final price, order ID, and the towing partner’s name.
- Customer Support: Lalamove’s dedicated customer service team is accessible through the app from initial booking to final delivery.
Benefits for Towing Service Providers
By joining Lalamove’s platform, towing service providers gain access to a vast network of users and can utilise Lalamove’s technology to streamline dispatching and resource management. Additionally, they can enjoy exclusive benefits that Lalamove driver-partners receive, such as fuel discounts and discounted servicing packages.