Starbucks announces an integrated partnership with Grab across six markets, including the Philippines, Thailand, Singapore, Malaysia, Indonesia, and Vietnam.
The partnership will provide you with a seamless Starbucks Experience, allowing you to earn Starbucks Rewards benefits on purchases through Grab, have more ways to order and pay in stores, and enjoy their Starbucks orders sooner with last-mile delivery fulfillment through Grab’s delivery network.
You will be able to enjoy more personalized and convenient experiences through a range of Grab services including GrabPay, GrabRewards, GrabFood, GrabExpress and GrabGifts.
Building on Starbucks and Grab’s shared commitment to creating positive impact, the partnership will also help provide food assistance to communities in need across Southeast Asia, while reducing food waste, through the expansion of Starbucks FoodShare food donation program, starting in the Philippines this March.
Integrated loyalty program
Starbucks will integrate Starbucks Rewards with the Grab platform so that you can enjoy more ways to earn rewards on their Starbucks orders.
If you’re a Starbucks Rewards members, you will be able to link you account with GrabRewards to earn both Stars and GrabRewards points for every order made through GrabFood.
In the future, you will also have the option to sign up for a Starbucks Rewards membership via the Grab app and redeem free beverages, birthday treats, and exclusive offers. Some restrictions apply. Only at participating stores.
The company will introduce this new feature in the Philippines in the second half of 2022, with plans to expand to additional Southeast Asia markets by 2024.
You will be able to enjoy the Starbucks experience through expanded options and solutions through Grab including:
1. Pay with the same e-wallet online and in-store
You will have the option to pay for your orders via GrabPay e-wallets in-store and in-app, giving you more ways to earn GrabRewards as well as Starbucks Rewards Stars.
2. Order online for in-store pick-up via GrabFood
Skip the line and order your favorite food and beverage items directly from GrabFood’s self-pick up feature, which will inform you when your orders are ready for pick up.
3. Instant delivery via GrabExpress
Get your favorite Starbucks food and beverages delivered to your doorsteps faster than before by GrabExpress.
4. Social gifting through GrabGifts
Purchase and send pre-loaded Starbucks gift cards to your friends and family via the Grab app in the Philippines, Thailand, Singapore, Malaysia, Indonesia, and Vietnam.
Starbucks FoodShare programme
As part of Starbucks People Positive aspirations, focused on enhancing the well-being of all who connect with Starbucks, the company will launch its FoodShare food donation program this March in the Philippines, starting with 40 stores in the Metro Manila area.
Starbucks regional partnership with Grab will enable participating stores to connect with Grab drivers to pick up food donations from stores daily and deliver them to local non-profit organizations such as the Philippine Food Bank Foundation.
Starbucks aims to expand the reach of the program to more communities in the Philippines, as well as additional markets throughout Southeast Asia.
FoodShare started in 2016 after Starbucks partners (employees) advocated for a program that would allow stores to donate unsold food and distribute it to people facing hunger in communities across the U.S. FoodShare is now available at 100% of US and Canada company-owned stores.
Since entering the Southeast Asia region over 25 years ago, Starbucks has expanded to more than 1,882 stores across the Philippines, Thailand, Singapore, Malaysia, Indonesia, and Vietnam, with more than 19,853 partners proudly wearing the green apron.
The company is committed to driving continued sustainable growth by investing in digital innovations that deliver meaningful value and convenience and social impact initiatives that create positive impact in the communities.