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Online food delivery portal FoodPanda comes to Singapore

Online food delivery portal FoodPanda comes to Singapore

Online food delivery service is not new in Singapore, what is important is the variety of food offering and the assurance of quality service.

FoodPanda is an online food delivery portal which delivers food from various local restaurants, right to your doorstep. They are currently operating in 30 countries worldwide, including Singapore and is founded by Rocket Internet, the same company behind online shopping site, Zalora.

Sick of the usual fast food delivery options? Why not try ordering from FoodPanda for a variety of international cuisines from a slew of local restaurants?

I just made a dinner order on FoodPanda last night and was pretty satisfied with their service.

There is a variety of different cuisines available on FoodPanda, ranging from Italian to Japanese to Indian. I had a craving for briyani last night and was very happy to see a few Indian restaurants which deliver to my home.

I made the order at around 7pm from my office. The estimated delivery time was indicated as 70 minutes and the charges were all reflected upfront, with no hidden costs:

Browsing through the menu for Aromas of India

Browsing through the menu for Aromas of India

My wife texted me at around 7.30pm to inform me that the delivery has been made. Love it. Fuss-free and easy to use. Dinner is just a few clicks away with FoodPanda.

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The total bill from Aromas of India restaurant came to S$28.27. Food cost was S$25.70 with an additional 10% (S$2.57) service fee. There is no 7% GST.

My order

My order

Here was how my order looks like when it came:

A salad, mutton briyani and chicken briyani to share between two pax

A salad, mutton briyani and chicken briyani to share between two pax

Salad to share

Salad to share

Chicken briyani

Chicken briyani

Mutton briyani

Mutton briyani

The portal also offers periodic discounts and alerts, much like many of the online coupon websites, except that they will be tempting you with food offerings exclusively.

FoodPanda is also available on both iOS and Android mobile platforms.

I had a good experience ordering from FoodPanda and will do so again.

About The Author

alvinology

Alvin is a marketer by day and blogger by night. He is a 100% geek who spends too much time surfing the web.

3 Comments

  1. Shirlie

    You are lucky. I made by order at 2.03pm today, it’s 6.48pm now and I still have not gotten my food. I’ve already paid via paypal. Long story short, food panda screwed up my order and when I called them to check about my delivery, they gave me 2 options: get my refund 2-3 days later or wait till the rain stops which means they do not know what time I’ll get my food. I called the restaurant to make a complain about them and the restaurant is stepping in now to ensure the food gets delivered.

    Reply
  2. Paolo

    I ordered food from Clementi Western Food through foodpanda on 1 Nov 2014. Placed the order at 5:24pm. We waited until 8:30pm and no food was delivered. Called up foodpanda three times and was put on hold. They promised that they will call me to provide me with the status. They never did. Called the fourth time to cancel my order. Very very disappointed with the service!

    Went to their facebook and found that there were a number of clients facing the same problem. Seems like they are not ready to take on the business of being “food ordering and payment collection aggregator”.

    Reply

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