Singtel Sets Global Benchmark with Launch of 5G+: Faster, Smarter, and More Secure Connectivity for All

Singtel has unveiled 5G+, a powerful evolution of its existing 5G network, redefining the standard for mobile connectivity not just in Singapore but globally. With nationwide deployment of network slicing now available to all customers, Singtel is the first telco in the world to democratise this advanced 5G technology — once exclusive to businesses — for everyday users.

A Next-Gen 5G Experience, Now for Everyone

Network slicing allows the creation of personalised “slices” of the network, adapting in real time to user needs for superior speed, responsiveness, and stability. This tech ensures that users enjoy ultra-smooth streaming, low-latency gaming, uninterrupted video calls, and consistent performance even in high-traffic areas.

Unmatched Coverage and Performance

Singtel’s 5G leadership began in 2022 with the earliest full nationwide 5G Standalone coverage, a global first. In February 2025, the telco expanded its edge again by deploying the 700MHz spectrum, improving coverage by up to 40% in high-rise buildings, indoor and underground spaces, and remote areas — all at no extra cost to over 1.5 million existing customers.

Complimentary Upgrades and Exclusive Perks

As of May 2025, customers on SIM-only Plus, Ultra, and L plans or higher have been automatically upgraded to Singtel 5G+ Priority — free of charge. These users now enjoy up to four times faster speeds, guaranteed bandwidth, and priority connectivity, along with 24/7 real-time cyber threat protection for both local and roaming use.

But the benefits don’t stop there. Singtel 5G+ Priority customers will also receive a premium level of service, including:

• Priority care at Singtel Shops, hotlines, and live chat
• Early access to new handset launches
• Exclusive loyalty perks and special discounts

Leading the Way in 5G Innovation

Beyond consumers, Singtel has already deployed network slicing across industries such as public safety, healthcare, retail, and transport. The company also made headlines as the first in the world to introduce app-based network slicing, giving developers the ability to optimise network performance for specific apps.

Singtel has proven its 5G+ power in action by supporting high-traffic events like the Singapore Grand Prix, National Day Parade, and international concerts, delivering seamless connectivity even in the most demanding environments.