Vietjet has secured the prestigious title of “Asia’s Leading Airline for Customer Experience 2023” at the 30th Annual World Travel Awards. The glamorous event took place in the vibrant city of Ho Chi Minh City and drew the presence of esteemed international thought leaders and experts hailing from the aviation, travel, and tourism sectors.
This accolade is a testament to Vietjet’s unwavering dedication to enhancing the passenger experience, both in the skies and on the ground. One of the key factors that contributed to Vietjet’s recognition is its provision of complimentary SkyCare travel insurance packages to all domestic and international passengers. These packages offer comprehensive coverage benefits valued at up to VND100 million (approximately US$4,200), ensuring travelers have peace of mind throughout their journeys.
Vietjet has also raised the bar by introducing a premium Business class service on its wide-body aircraft. This service features sumptuously comfortable flat-bed seats that allow passengers to truly relax in style. Moreover, the airline offers exceptional culinary experiences onboard, further elevating the in-flight experience.
The recently launched SkyJoy loyalty program has been met with overwhelming popularity, boasting nearly nine million members. This initiative aims to reward loyal passengers with exclusive benefits and privileges, reinforcing Vietjet’s commitment to building lasting relationships with its customers.
Beyond these customer-centric initiatives, Vietjet has garnered attention for its affordability. The airline has ignited a “ticket fare fever” by providing travelers with budget-friendly options. Additionally, Vietjet has rolled out a range of diverse products and services to cater to various needs and preferences. These include the “Fly Now – Pay Later” program, travel credit cards, and an array of attractive promotional incentives to a wide array of destinations. Passengers can embark on adventures to Vietnam, Australia, India, Indonesia, Kazakhstan, Japan, South Korea, Taiwan, Hong Kong, Thailand, and many more, all while enjoying the exceptional Vietjet experience.
