Samsung hosted its first-ever Galaxy Unpacked virtual event livestreamed from Korea to introduce a new suite of power devices.

The Galaxy Note20 series works like a computer and lets you game like a pro. The series comes in two versions: Galaxy Note20 Ultra, designed for Note fans who demand the ultimate in power and productivity, and Galaxy Note20, for broader Note users looking to maximize their time for work and play. Both are built for efficiency, so you have more time to stay connected with the people you love.

The device features:

  • Advanced S Pen
  • More Flexible and Useful Samsung Notes App Experience
  • Work Smarter Across Devices
  • Your favorite Xbox games on the Galaxy Note20 series
  • Cinematic-Style Filmmaking in the Palm of Your Hand
  • Master Multitasking with Advanced Samsung DeX

Full Products Specifications

Pre-Order and Registration of Interest

Pre-Order and Registration of interest for the Galaxy Note20 (256GB), Note20 5G2 (256GB) and Note20 Ultra 5G (256GB) is now available!

Consumers can register their interest for the Galaxy Note20, Note20 5G and Note20 Ultra 5G with telecommunication operators, or place their pre-order for the all-new devices, at the following:

  • Telecommunication operators (M1, Singtel, StarHub)
  • Samsung Online Store/Samsung Experience Stores
  • Selected Consumer Electronics & IT Stores, Samsung Official Store in Lazada and Shopee
  • Takashimaya Departmental Store
  • KrisShop

All consumers who pre-order the Galaxy Note20, Note20 5G or Note20 Ultra 5G will be entitled to the following complimentary pre-order exclusives upon successful payment for and collection or delivery of their pre-order.

  • Galaxy Note20 and Note20 5G: Galaxy Buds+ (Black) worth $268
  • Galaxy Note20 Ultra 5G: Galaxy Buds Live (Bronze) worth $288

Galaxy Buds Live is the latest true wireless earbud featuring an iconic design and comfortable fit, while not compromising on audio quality, allowing for a truly immersive aural experience.

Pre-Order / Registration of Interest at Telecommunication Operators

Consumers can visit the following URLs for more information on pre-order/registration of interest for the Galaxy Note20, Note20 5G and Note20 Ultra 5G:

Consumers who pre-order their Galaxy Note20, Note20 5G and Note20 Ultra 5G from telecommunication operators can collect their devices from 17 August 2020. Customers of M1 and Singtel can opt to collect their devices through in-store collection, delivery, or POPStation collection, while StarHub customers can receive their devices via delivery only.

Pre-Order at Samsung Online Store / Samsung Experience Stores

Consumers can also pre-order their Galaxy Note20, Note20 5G and Note20 Ultra 5G without contract via the Samsung Online Store or by visiting the following Samsung Experience Stores during their opening hours:

Consumers who choose to pre-order their Galaxy Note20, Note20 5G and Note20 Ultra 5G from the Samsung Online Store can collect their devices from 17 August 2020, Monday via in-person collection at Samsung Experience Store or delivery.

Consumers who opt to pre-order via walk-in at the Samsung Experience Store can collect their devices in-store from 17 August 2020, Monday.

Pre-order at Selected Consumer Electronics & IT Stores, Takashimaya Department Store, Samsung Store in Lazada and Shopee

Pre-order for the Galaxy Note20, Note20 5G and Note20 Ultra 5G will also be available in-store at Takashimaya Department Store and online at the respective websites of selected consumer electronics & IT stores and Samsung Official Store in Lazada and Shopee.

More information is available at the following URLs:

Local Pricing and Availability for Samsung Galaxy Note20 Series

The following Galaxy Note20, Note20 5G and Note20 Ultra 5G accessories will also be available to complement the devices:

Samsung Concierge Care Pack

The Samsung Concierge Care Pack offers consumers a suite of premium value-added services, such as 1-to-1 device exchange within 30 days and 50% savings for a one-time out of warranty repair, to provide consumers peace of mind by keeping their Samsung Galaxy device in tip-top condition. The Samsung Concierge Care Pack can be purchased within 14 days of purchase of your new device and is valid for 12 months from the date of purchase.

Consumers who purchase the Galaxy Note20, Note20 5G and Note20 Ultra 5G through Samsung Experience Stores and the Samsung Online Store will receive complimentary Samsung Concierge Care Pack.

Consumers who purchase the Galaxy Note20, Note20 5G and Note20 Ultra 5G from other authorised channels can purchase the Samsung Concierge Care Pack at $48 at Samsung Experience Stores or at the following authorised Samsung Customer Service Centres:

  • Causeway Point
  • Plaza Singapura
  • VivoCity
  • Westgate

Consumers can visit here to learn more about Samsung Concierge.

Galaxy Test Drive

For consumers who prefer to experience the product before making their purchase, the new Galaxy Test Drive programme provides them with the opportunity to test out the all-new Galaxy Note20, Note20 5G, Note20 Ultra 5G without heading down to the stores.

Starting today, consumers can visit here to book an appointment for a complimentary 15-minute session with a product demo kit right at their doorstep. Appointments will be available from 8 August 2020, Saturday, between 10 AM and 9 PM daily, subject to slot availability. Terms and conditions apply.

Samsung vPromoter

To provide consumers with a safer, more convenient way to shop online, Samsung has launched a virtual promoter service. Consumers can simply launch a video call with Samsung’s vPromoters for a personalised in-store shopping experience with experts guiding them along every step of the shopping journey.

A one-way video option is also available depending on consumer preference. The service is available from 6 August 2020, Thursday, daily between 11 AM and 9 PM for mobile products, and 9 AM to 9 PM for other Samsung products. Terms and conditions apply.