With Singapore’s safe reopening underway, CapitaLand is working collaboratively with its ecosystem partners to safeguard the workspace community at its business parks and offices against COVID-19.
It is proactively leveraging the Group’s digital platforms such as [email protected] and Capita3Eats, and harnessing tech innovations such as contactless technologies, to help tenants adapt to the post-COVID-19 new normal.
Digital solutions and tenant services to support safe reopening
CapitaLand has curated a suite of value-added services and digital solutions to support tenants gearing up to return to their premises. Given the scale of its network, CapitaLand is able to offer its business park and office tenants attractive rates for the bulk purchase of work area sanitisation services, thermal scanners and workplace sensors.
Tenants may also utilise the new features on [email protected] app for staff and visitor contact tracing within their premises, with near real-time data retrieval and analyses. The app will also allow companies to conduct pre-check-in of staff for up to five days in advance.
Tenants will be able to track the number of employees expected to turn up at the office, effectively gauging staff load. [email protected] will also allow businesses to conduct health and wellness surveys customised for their staff.
As F&B tenants transform their businesses to cater to more takeaway and delivery orders, CapitaLand is onboarding over 60 tenants from its business parks and office properties to the Group’s new food ordering platform, Capita3Eats. Working professionals in the vicinity can conveniently choose between dine-in food orders, takeaways or food deliveries from these F&B tenants.
CapitaLand has converted Capital Tower’s Level 9 flexible event space into a temporary workspace for companies to lease on a short-term basis. Organisations under split team arrangements may rent these flex spaces at competitive prices with no minimum contract.
Companies can also choose from CapitaLand’s existing suite of flexible workplace solutions provided by Bridge+ and The Workshop, or through its partners CoSpace Park and The Work Project located in the CBD, fringe CBD and the western region of Singapore.
Tech innovations to enhance cleanliness and hygiene
Various disinfection technology and systems are currently on trial at selected CapitaLand properties, and tenants’ feedback via [email protected] will be taken into consideration before these innovations are introduced more widely. For instance, an automated Ultra UV handrail disinfection device is being tested at Capital Tower and Galaxis. Built into the system to prevent users from being exposed to the UV light, the device continuously disinfects the handrail when the escalator is in use.
An air decontamination system is being piloted in lift cars to eliminate airborne and surface microorganisms such as virus and bacteria. Air Handling Units at selected properties are also fitted with UV lamp systems to eliminate microorganisms and purify the air entering the office premises.
To enhance contactless access and reduce touch points, properties such as 79 Robinson Road, Ascent, Capital Tower, Funan’s office blocks, Galaxis and [email protected] have deployed facial recognition or QR activated turnstiles to facilitate seamless and secure access in and out of the buildings.
Protective acrylic screens have been installed at a concierge and tenant service centre to safeguard visitors and staff during face-to-face interactions. Manual water taps at some property common areas have also been replaced with sensor-operated taps.
Ongoing cleaning and precautionary measures
CapitaLand has implemented thorough cleaning and disinfection procedures at its business parks and offices across Singapore. These include increasing the sanitisation frequency of common areas such as washrooms, escalators and other high-contact surface areas.
Sanitiser dispensers are available at entrances and lobby lift landings. Building facilities such as air-conditioning systems, cooling towers, water tanks and pipes will also undergo regular purging and flushing to ensure good air and water quality.
An anti-microbial coating will also be applied at the high contact points such as lift buttons, door handles at building entrances and toilet doors of all CapitaLand business park and office properties.
In accordance with guidance from the authorities, temperature screening of all visitors and employees at the point of entry will continue. Building-level contact tracing using SafeEntry will apply and mask wearing is compulsory.