Preschool apologizes for losing track of autistic child–teacher faces disciplinary action

A teacher who lost track of an autistic child for a certain amount of time is to be disciplined by My First Skool’s management for the incident. This comes after My First Skool apologizes for the incident that happened on October 24.

When her autistic child wandered off from watering the plants over at My First Skool on Serangoon, North Avenue, mother Justina Ong only found out late in the morning. Thankfully, she recovered her child minutes after she received the dreaded call.

Back at the school, she asked the teachers what happened, and didn’t get an answer that calmed her down.

According to Justina’s post, Yishun MRT station had called her up at 10:53am when they rescued her child who had traveled all the way from school to the station without money or an EZ card.

But after being initially asked, the teacher gave an answer that made Justina get even more angry.

In the end, the teacher says she could not establish the right timeline during their conversation.

Christina then shared her story on her Facebook account, along with warnings to other parents.

Here is her post:

School issues apology

In an interview, My First Preskool issued this statement:

“We apologise unreservedly for this incident which has caused great stress and worry to the family of a child under our care. The boy has been with us since he was a toddler and our teachers have always conscientiously looked out for him.

Upon discovering that the child was not with his classmates yesterday morning during a gardening activity, the teachers at the centre did their best to search for the child in the vicinity of the centre, before the teacher in charge of the gardening activity contacted the parent.

The teacher-in-charge is deeply apologetic and badly shaken by this incident. She is being counselled and understands that appropriate disciplinary action will have to be taken. We are doing our utmost to engage with the parent on this incident.”

What to do to avoid situations like this

While you may think that this sort of thing couldn’t happen to you, this is something you and your child could never control. Here are some guidelines for parents who wish to minimize the chances of this sort of thing happening:

  1. Help your child remember their name, their phone number or address. Even if your child doesn’t know what they are memorizing, being able to repeat the information is important.
  2. Sew personal data onto the child’s clothes or bag. You may want to print personal details to sew into the hems of jackets or shirts so your child can point to their information when talking to other people.
  3. Put a smartwatch or tracker on your child. You can purchase such devices on Lazada.

Has this ever happened to you or your child? Share your story in the comments!

Header image from Shutterstock.

Staff Writer

Entertaining since 2017.

Recent Posts

Journey to Pandora at Plaza Singapura: Avatar: Fire and Ash Immersive Experience Now Open

Plaza Singapura is bringing movie magic to the heart of Orchard Road with the launch…

2 hours ago

FËI ZAP MÂI LÄAN Opens First Singapore Outlet at VivoCity with $0.99 DIY Toppings

FËI ZAP MÂI LÄAN has officially landed in Singapore, opening its very first local outlet…

14 hours ago

[Review] Toast the Season with Festive Cocktails at Canning Bar & Lounge

Tucked away within the greenery of Fort Canning, Canning Bar & Lounge provides a calm…

14 hours ago

Central Cee to Bring ‘Can’t Rush Greatness’ World Tour to Singapore in March 2026

Singapore is set for a massive hip-hop moment next year as global rap heavyweight Central…

15 hours ago

SIM Career Fairs: Connecting Talent with Top Employers

SINGAPORE - Media OutReach Newswire - 20 December 2025 - The Singapore Institute of Management…

17 hours ago

SG60 Heart&Soul Experience Nears Final Day After Inspiring Nearly Two Million Visitors

Singapore’s SG60 Heart&Soul Experience will conclude on 31 December 2025, wrapping up an impactful four-month…

18 hours ago