If finding the best app for travel, restaurants and shopping is complicated, Visa just made everything easier for you!
Visa has announced the launch of Singapore’s first concierge mobile app that enables Visa affluent cardholders to access a host of concierge services on their mobile phones.
Traditionally, cardholders need to dial a hotline or email a concierge service provider to engage their services. The new Visa concierge mobile app offers a real-time channel for affluent consumers to arrange for services such as hotel, flight and restaurant reservations, event ticket purchases or other enquiries. A live-chat function is also available on the app, enabling users to chat with a customer service representative directly, to make personalised and bespoke requests.
Visa has also conducted an Affluent Concierge Study to assess attitudes and perceptions towards concierge services going mobile. The key findings are as follows:
Download the app from the Apple App Store or Google Play Store.
Header image from Shutterstock.
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