Prudential Expands Healthcare Access with Thomson Medical Centre Partnership

Prudential Singapore is enhancing healthcare convenience for its customers through a new partnership with Thomson Medical Centre (TMC). Starting April 1, 2025, customers with Prudential’s Integrated Shield Plan (IP) will have access to a broader network of medical specialists at TMC, improving their healthcare options.

This collaboration adds approximately 100 accredited specialists from TMC to Prudential’s PRUPanel Connect (PPC) programme, expanding its panel to over 1,700 specialists across more than 30 medical fields. Customers can receive expert care in specialties such as obstetrics, gynaecology, paediatrics, orthopaedics, general surgery, urology, oncology, and ophthalmology.

Beyond medical access, Prudential is ensuring seamless healthcare experiences at TMC. An on-site concierge team will assist customers with IP-related inquiries, while financial representatives will be available for personalized advisory services. Customers with select IP supplementary plans will also benefit from enhanced services like an expedited three-day specialist appointment booking and an electronic Letter of Guarantee (eLOG) of up to S$30,000, eliminating upfront deposit requirements.

TMC, known for its 45-year legacy in women’s and children’s healthcare, has grown into a leading private healthcare provider with a diverse range of specialties. This partnership strengthens its role in offering integrated, patient-centric care for families at every stage of life.

Prudential is also reinforcing its commitment to holistic health management. PRUShield customers can enroll in Chronic Care Management Programmes for conditions such as diabetes, hypertension, and high cholesterol. Fully subsidized home-based vaccinations for children and seniors are available to Singapore citizens, while new customers of the PRUExtra Preferred CoPay plan receive a complimentary health screening to support early detection. Eligible customers can also enjoy perks like parking or GrabGift vouchers for inpatient and day surgery admissions.

By working with trusted healthcare providers like TMC, Prudential is not only expanding access to quality care but also making healthcare more affordable. Through pre-negotiated rates with panel doctors, customers benefit from cost efficiencies and cashless services. Additionally, Prudential’s claims-based pricing model rewards those who maintain good health with premium discounts, ensuring long-term affordability.