Mount Elizabeth Novena Hospital Tour

I know most people will find it strange to tour a hospital when you are not sick or getting admitted, but that was precisely what I did a month back.

I was invited by the cool staff from Mount Elizabeth Hospital Group to visit their hospital in Novena for a tour, followed by a cardio test and lunch with the hospital’s COO and other management staff.

It was pretty informative and interesting actually.

Mount Elizabeth Hospital Group is Asia Pacific’s leading medical hub for over 30 years. They currently have two locations in Singapore, at Orchard and Novena. I still remember going to their Orchard hospital to get my braces fixed every month when I was still a teen.

There are many experienced specialists in the Mount Elizabeth Hospital Group. This include some of the best cardiac surgeons and neurosurgeon specialists in the region. The 333 single-bedded Mount Elizabeth Novena Hospital is Singapore’s first purpose-built private sector hospital in the last 30 years. The hospital offer clinical expertise, modern medical technology and operational excellence to provide local and international patients with added comfort, greater privacy and quick access to quality healthcare. More details are available via the official website.

When designing and building the hospital at Novena, a lot of attention went into crafting an overall, positive and relaxing hospital experience.

When you hear the word “hospital”, what are the images which immediately come to your mind? Needles? Operating theatres? Scary doctors and medical staff in their white garbs?

Mount Elizabeth Novena tries to change that by designing the hospital to feel more like a hotel than a hospital:

Of the 333 beds in the hospital, there are 37 Deluxe Rooms, 8 Junior Suites and  3 Regal Suites for those who want to experience a more private and exclusive stay. I did a tour in one of the Regal Suite which cost around S$10,000 a night:

There are also 40 Intensive Care Unit beds, 20 Day Surgery beds, 13 Operating Rooms inclusive of Hybrid Theatre and 5 Endoscopy Rooms:

After the hospital tour, I went for a cardio check-up. The doctor I met said it is a recommended routine health check which should be done especially for regular marathon runners or those who like to engage in heavy cardio exercises. The check was fairly simple and efficient. I was strapped with a few wires and asked to run on a thread mill for about ten minutes while my heart rates were monitored:

My results were normal and I am glad I am healthy. I am cleared to run a marathon, not that it appeals to me!

Interestingly, the cost may not be as prohibitive as what most of us think to opt for a private hospital versus a government-restructured hospital, especially if you opt for their private services at the latter. One key advantage of going to a private hospital like Mount Elizabeth is the cut in waiting time for an appointment. At Mount Elizabeth, you can make an appointment to see a specialist in just 48 hours.

Apparently, 66% of Medishield users are covered by private integrated shield plans, but we barely take notice and usually just opt for a government hospital by default on the first visit.

Average bill size at Mouth Elizabeth is at S$20,400 (for heart stenting or an angioplasty procedure). If you have a private integrated shield plan with rider, this amount can be fully reimbursed.  Without rider, you end up paying around S$5,910.

Any way, the point here is that we should really check out our own medical insurance plans properly and make the best use of it in the event when we might need to be hospitalised.  The Singapore government is debating on healthcare in parliament now and it is a good time to pay attention to the news. Why deny yourself of a faster or better healthcare experience when you actually can or do have access to it? 🙂